Return Policy

Last Updated: Feb 19, 2025

At Jamie Adams Glass, all of our products are custom-made, and as a result, we do not accept returns or exchanges. Please review our policy below before making a purchase.

1. No Returns or Exchanges

• Due to the unique and handcrafted nature of our products, all sales are final.
• We do not offer returns, refunds, or exchanges for change of mind, incorrect orders, or buyer’s remorse.

2. Damaged or Defective Items

• If your item arrives damaged or defective while in transit, please contact us within 3 days of delivery at jarart@outlook.com.
• To process a claim, provide your order number and clear photos of the damage.
• We will review each case and may offer a replacement or store credit at our discretion.

3. Order Cancellations

• Orders cannot be canceled once production has begun.
• If you need to make changes to your order, please contact us as soon as possible at jarart@outlook.com.

4. Contact Us
For any questions regarding our return policy, please reach out to us at jarart@outlook.com. We appreciate your understanding and support for our handmade creations.

By purchasing from Jamie Adams Glass, you acknowledge and agree to this return policy.